Hotel Rey Carlos
• Reservation payment:
Normally, on-line reservations are paid directly at the hotel. Unless clearly indicated otherwise during the reservation process, the credit card, when requested, serves to guarantee your reservation, and no charge is made at the time of on-line reservation.
• Information privacy:
We protect the privacy of your personal data which we will not use if you indicate that you do not want it to be used.
• Security of your transaction:
When a charge is made to your card (only indicated rates) at the time of on-line reservation, payment is made using a security protocol of the highest standards.
• E-mail confirmation:
You will receive an e-mail confirming your reservation.
• Cancelling your reservation:
If you wish to cancel your reservation, you can do so through the e-mail confirmation you will receive. Please review the cancellation policy when making your reservation in order to cancel your reservation at no cost. Certain special rates and deals are subject to advance payment policies or non-refundable rates which may not be cancelled or changed.
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